Customer support

Specially the entrepreneurs, distributors and big buyers of Russian origin like to know that if they happen to have any problems or doubts regarding to the products of services that they acquired, they can immediately address someone in their own language and preferably in their own country, in order to solve their situation or at least obtain fast information.

The absence of a representation office or of an agent to deal with is a decisive factor in Russia, up to the point where it can make the difference between failure and success when it comes to signing an agreement or completing a purchase process. ЯВ puts at your disposal its facilities and human resources in order to support you in your commercial relations with your Eastern European business contacts. We are at your service to build bonds of long-term trust and respect between your company and your foreign clients.